Welcome!
Consumer protection in Estonia
Consumers' rights in Estonia
Alternative Dispute Resolution
How to complain?
Shopping in Estonia
Legislation
Request for information / Submit a complaint
Contact details
Personnel of ECC of Estonia
Privacy Statement
Press realeses
The European Consumer Centre participates in the tourism fair
Air passengers face violations of their rights on a daily basis
Information Campaign Shopped Yourself Naked on the Internet? Starts Today
15th March is European Consumer Day!
Serious problems encountered in E-Commerce
For the attention of individuals who have made purchases from Nomatica Internet shop!
The European Consumer Centre advises to travel as well-informed consumers
The opening of the ECC of Estonia will be held on the 26th of April
Latest News!
NEW! Online chat with Commissioner Kuneva!
Currency exchange rates may considerably vary in Estonia!
Aviation security: the EU acts against new threats from liquid explosives
A fourth of Estonians made cross-border purchases in last 12 months!
Consumer Satisfaction Survey!
Location: >
Contact details
Kiriku 4
15071 Tallinn
ESTONIA
Phone:
+372 6460 123, +372
6201 708
Fax:
+372
6201 701
Email:
consumer at consumer dot ee
Web site:
www.consumer.ee
Campaigns of ECC Estonia
WERE YOU RIPPED OFF ON THE INTERNET?
Joint projects of the ECC-Net
The European Online Marketplace: Consumer Complaints 2007
Air Passenger Rights: Consumer Complaints 2006
Air Passenger Rights: Consumer Complaints 2005
The European Online Marketplace: Consumer Complaints 2005
Money changing in EU Member States outside the euro area
Poll
In your opinion, what obstacles do you face in case of cross border shopping?
Language barrier
Not enough information about the local consumer rights
Prices are too high
Bad previous experiences
I cannot see any obstacles
Useful links
European Union
European Parliament
The Council of the EU
EU - Consumers
econsumer.com
SOLVIT
FIN-NET
Estonian Ministry of Foreign Affairs
Euro Info Centre
European Youth Portal
Europe Direct
EURES
Europass
The Consumer Protection Board of Estonia and the European Commission finance the activities of ECC. The Commission is not responsible for the contents of this web site.