Did you know that in Estonia you have the right to refuse to pay the fare if the driver does not provide a printed receipt or if the taxi car does not have a taximeter with printer?

Taxi services in Estonia

Before you get in the taxi cab, read the information about the taxi fares displayed on the window of the right rear door. The fare rates can also be found on the taxi’s dashboard.

The fares charged for the taxi services are established by the taxi company. There are no fare limits; this means that taxes do not have uniform rates – some taxes have cheaper fares, some have more expensive fares.
The fare payable by the passenger is calculated by the taximeter (the taxi driver cannot charge a fare higher than the taximeter reading). The only official currency in the Republic of Estonia is the Estonian euro, and Estonian euros must be used to pay the fare or the change.

The taxi driver must provide a printed receipt to the customer of the taxi services, printed using the taximeter printer (Do not forget to ask a printed receipt from the driver at the end of your ride).

Ways for passengers to hire a taxi:

  • Ordering by phone (pre-arranged);
  • From a taxi stand;
  • Hailing a taxi on the street (signalling to a taxi driver with your hand), when not near a taxi stand.

The passenger has the right:

  • To refuse to use the taxi ordered, if the taxi does not meet the special requirements specified upon ordering;
  • To choose a taxi of their choice at the taxi stand;
  • To ask the taxi driver to provide a printed receipt at the end of the ride. If the taxi driver does not provide a receipt, the passenger has the right to refuse to pay the fare. 

Paying for the taxi services

  • The fare payable by the passenger is indicated by the taximeter reading.
  • The passenger has the right to refuse to pay the fare if the driver does not provide a printed receipt or if the taxi car does not have a taximeter with printer. Taxi drivers are prohibited from serving any passengers if the taximeter or printer is not working or is broken.
  • The passenger must pay the fare displayed by the taximeter if the taxi driver gives the passenger a printed receipt.
  • If the destination is outside of the main service area, the taxi driver has the right to ask the passenger to pay the fair partially or fully in advance, based on the estimated distance to be travelled. The taxi driver must provide the passenger with a proper receipt for the pre-paid amount. The settlement of the fare for the taxi services shall be made at the end of the journey, based on the taximeter reading.
     
Case-law of the Court of Justice