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Location: > Welcome!

Welcome to European Consumer Centre's web page!

   Did goods you ordered on the Internet fail to arrive?
   Have you had problems travelling by an airplane?
Have you ever had problems with goods purchased in Estonia?

 

 

The European Consumer Centres have been established in order to make consumers feel as comfortable as at home while making purchases in other European Union countries. In Estonia The European Consumer Centre has been established within the Consumer Protection Board. This centre belongs to the cross-border network of the European Consumer Centres Network.

Purpose of the European Consumer Centre of Estonia is to raise awareness of consumers, which makes it possible to take an advantage of the opportunities provided by the internal market.

The European Consumer Centre of Estonia protects consumer rights in case of cross-border purchases.

Campaigns of ECC Estonia
Joint projects of the ECC-Net
  Poll
In your opinion, what obstacles do you face in case of cross border shopping?
Useful links
The Consumer Protection Board of Estonia and the European Commission finance the activities of ECC. The Commission is not responsible for the contents of this web site.